Shipping & Delivery
Standard Shipping and Delivery:
Due to COVID-19 order processing and delivery may be extended by 2-3 business days. The USPS is experiencing delays in delivery.
Please allow 5-7 business days for order processing once your payment has cleared. Please allow 2-3 business days for delivery.
When your order has shipped you will receive a shipping confirmation email or text message with your tracking number. If you receive this email or text message your order has been shipped. If the tracking information still shows "Pre-shipment" status 24 hours after receiving your shipping confirmation email that is due to a delay in scan at the USPS and will update when scanned in.
It is important to provide detailed and correct shipping information when placing your order. Hair Bae is not responsible for undelivered packages based on incorrect shipping addresses filled out by the customer upon checkout.
We are not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.